Privacy Policy

Effective Date: 26 July 2026

Welcome to KRAFTKIN. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or interact with our services.

By using the KRAFTKIN website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

Full Name
Mobile Number
Email Address
Shipping Address
Billing Address
Postal Code
Order History
Customer Support Communications

Payment Information

We accept secure payments through:

UPI
Credit Cards
Debit Cards
Net Banking
Cash on Delivery (COD)

All online payments are processed by trusted third-party payment providers. KRAFTKIN does not store your complete debit card, credit card, or banking information.

Technical Information

When you visit our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Cookies
Pages Visited
Time Spent on the Website

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Verify and confirm purchases.
Provide customer support.
Send shipping and delivery updates.
Improve our products and website.
Prevent fraud and unauthorized transactions.
Personalize your shopping experience.
Respond to your questions and requests.
Send promotional emails, offers, and updates (only if you choose to receive them).
Comply with legal and regulatory obligations.

3. Cookies

Our website uses cookies and similar technologies to:

Remember your preferences.
Keep products in your shopping cart.
Improve website performance.
Understand customer behavior.
Measure website traffic.
Deliver a smoother shopping experience.

You can disable cookies through your browser settings. However, some website features may not function properly.

4. Sharing Your Information

We respect your privacy.

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary, including:

Payment Gateway Providers
Courier and Delivery Partners
Website Hosting Providers
Technology Service Providers
Marketing Platforms (only with your consent where required)
Government Authorities or Law Enforcement when legally required

All third-party partners are expected to protect your information appropriately.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

Although we strive to use commercially acceptable security measures, no method of internet transmission or electronic storage is completely secure.

6. Data Retention

We retain your information only for as long as necessary to:

Complete your orders
Provide customer support
Meet legal and tax obligations
Resolve disputes
Prevent fraud

Once no longer required, your information is securely deleted or anonymized where appropriate.

7. Your Rights

You may request to:

Access your personal information.
Correct inaccurate information.
Update your account details.
Delete your personal information, subject to applicable legal requirements.
Withdraw consent for marketing communications.
Unsubscribe from promotional emails or messages at any time.

To make any request, please contact us using the details provided below.

8. Children’s Privacy

KRAFTKIN offers products intended for children; however, purchases are intended to be made by parents, guardians, or adults. We do not knowingly collect personal information directly from children under the age required by applicable law.

9. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or external services.

KRAFTKIN is not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies before sharing your information.

10. Marketing Communications

If you subscribe to our newsletter or promotional updates, you may receive information about:

New Product Launches
Exclusive Discounts
Seasonal Collections
Special Offers
Promotional Campaigns

You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us.

11. Intellectual Property

All website content, including text, images, graphics, logos, product descriptions, icons, and designs, is the property of KRAFTKIN or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, or distributed without prior written permission.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality.

The latest version will always be available on this page with the updated Effective Date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

KRAFTKIN

Email: support@kraftkin.in

Customer Support: +91-XXXXXXXXXX

Business Address: [Your Business Address]

Business Hours: Monday – Saturday | 10:00 AM – 7:00 PM (IST)

14. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India, unless otherwise required by applicable law.

By using the KRAFTKIN website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Where we send your data

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